FAQs

Everyone knows chocolate has fat in it. Do Chocolate Works NYC’s delicious treats contain the good fat or bad?
Chocolate Works NYC uses all natural ingredients. There are no saturated fats or hydrogenated oils and trans fats in our chocolates. That’s good!

What is the shelf life for your chocolates?
For the ideal taste sensation, we recommend eating your chocolates within 14 days of receiving them. It is also advisable to keep your chocolates stored at room temperature.

Do the chocolates contain nuts?
Some of our products contain nuts. Because nuts are used in the same area where we make our chocolate, we cannot guarantee that any of our products are entirely free of trace amounts of nuts.

Does chocolate have caffeine?
Yes, chocolate contains small amounts of caffeine in the cocoa powder. One ounce of dark chocolate has about 20 milligrams of caffeine, or 0.07% by weight. One ounce of milk chocolate has about 6 milligrams of caffeine, or 0.02% by weight. As a way of comparing, a 5-ounce cup of coffee has 47-164 milligrams of caffeine.

What type of payments do you accept?
We accept American Express, Diners Club, Discover, MasterCard and Visa.

Does Chocolate Works NYC ship internationally?
You bet we do! Because shipping fees to Canada or overseas varies, please contact us directly at 212-799-3630 and we’ll be happy to provide you with a shipping quote of place an international order.

What is the return policy?
If you are unsatisfied in any way with any of our chocolates, please contact us at 212-799-3630 and we will do our best to remedy the situation. We want your experience with Chocolate Works NYC to be a happy and tasty one!